Job Title : Desktop Support Technician
Job Location : 826 48th Ave West, Williston ND USA 58801
Company: Radiant Digital (Supporting a major Oil & Gas organization)
Shift, hours, rotation: 8x5, Monday - Friday
100% onsite.
Description:
Under direct supervision, troubleshoots and responds to service desk tickets for software and hardware issues, including remote support of PC's and peripherals in a networked environment.
Escalates problems not resolved within established service levels.
Follow-up with customers to ensure satisfactory incident closure, and updates and closes call records for work performed.
Ensures work is performed in accordance to company policies, standards, and procedures.
Assists with installing and de-installing software, PC's and peripherals as required.
Performs own work and provides assistance to others as directed.
Job tasks, correctly performed, have minimal impact upon the viability of the organization.
Error is readily ascertainable by the supervisor and can be corrected.
Skills are typically acquired through A+ certification or equivalent work experience and 1-year related experience in desktop support in a Microsoft environment.
Must possess basic desktop hardware knowledge, proficient use of Microsoft
Top three skills needed to perform this role:
Troubleshooting skills
Interpersonal Skill
Computer based technical skills
Requirements not listed on posting: Confirm and add additional requirements
Good interpersonal skills
Problem solving
Troubleshooting
Conflict resolution
Please list any required certifications (i.e. SafeLand, H2S, forklift, etc.) needed for this position.
CompTIA A+ or equivalent preferable
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Report this job...Analyst Board Certified Behavior Analyst - BCBA The Company: Our Client is a full-... ...in Behavior Analysis required ~3 Years Working in ABA setting (Includes Experience as RBT... ...Evening Cases Clinical Settings : In-Home and Center Based Therapy Telehealth: No...
...Our client is seeking a talented and passionate Entry Level Data Analyst to join their growing team. In this role, you will play a key part in a data migration project, ensuring data is accurate, clean, and ready for transfer to Salesforce. This involves close collaboration...
Are you looking for work life balance while making a substantial... ...with potential customers via emails, text messages, and phone calls... ...them throughout the underwriting process. Successfully follow up on... ...Insurance License in your home state or be willing to obtain...
...Job Description: The Administrator has full responsibility and authority for the internal operation of the facility. The Administrator... ...: In facility. Qualifications: Current Illinois Nursing Home Administrators License and/or Administrator temporary license...
Albuquerque Hearing and Balance, a privately-owned Audiology practice is currently offering a 4th year externship. Primary responsibilities include diagnostic testing and amplification, electrophysiologic testing, vestibular testing and adult cochlear implants as well as...